If you must cancel or reschedule your appointment, please provide at least 24 hours’ notice. Notice must be provided by email or phone no less than 24 hours prior to the start of your scheduled appointment time.
Any cancellation or request to reschedule made less than 24 hours before the scheduled appointment time will be considered a late cancellation. The full scheduled appointment fee will be charged to the payment method on file. If you choose to schedule a new appointment, the new appointment will be subject to the regular appointment fee.
If you do not attend your scheduled appointment and fail to provide notice, the appointment will be considered a no-show and the full scheduled appointment fee will be charged to the payment method on file.
A late-cancellation or no-show fee must be paid before another appointment can be scheduled.
We understand that emergencies and unexpected circumstances happen. At our discretion, we may waive the fee when circumstances warrant it.
We appreciate you respecting our policies and helping us to ensure timely and efficient appointments for all of our clients.
We look forward to working with you. Thank you!